GoalTickets Reviews: What Customers Say
Independent customer reviews of GoalTickets, a ticket resale marketplace operating since 2011. Want the short answer first? Is GoalTickets legit?
Last updated:
Our rating on Trustpilot
TrustScore 4.5 out of 5 from 66 reviews on Trustpilot, checked on 1 October 2026. The live figures on Trustpilot may have changed since.
| 5 stars | 82% | |
|---|---|---|
| 4 stars | 8% | |
| 3 stars | 3% | |
| 2 stars | 4% | |
| 1 star | 3% |
Trustpilot is an independent review platform: customers post their own reviews, and we cannot edit or delete them. GoalTickets claimed its Trustpilot profile in January 2024, and the company details on it (5318 E 2nd St, Long Beach, phone 562-682-9403, sales@goaltickets.com) are the same as ours.
What customers wrote
Quoted word for word from our Trustpilot profile, with the reviewer's display name and date.
"I had questions about seating and ticket delivery I called and was able to speak to a knowledgeable and confident associate before purchasing. The tickets showed up earlier than expected. I highly recommend goal tickets, I will certainly utilize again with confidence."
"The entire process worked seamlessly. I was worried of being scammed I the process of buying a last minute Roland Garros ticket, but in the end, it was a great experience and in less than 1 hour I had my tickets directly in my RG app to watch Fonseca vs Djoko. I would easily recommend."
"I received responses to questions and received my tickets exactly as they were promised."
"Everything was great -- highly recommend! Immediate feedback after purchase and available to answer questions. Best ticket company I have used!"
"Ticket delivery was timely and no issue at all using the tickets. One feature that would be nice, if the tickets were able to be put into my Google Wallet, so that I did not have to rely on a cell signal at the site. That my not be under GOAL's area of control."
This is a selection. Trustpilot also shows 2-star and 1-star reviews. Read all reviews, including the critical ones, on Trustpilot →
What our guarantee covers
From our Refunds, Cancellations and the 100% Guarantee policy: "We guarantee that all tickets sold on our platform are 100% authentic and will grant entry to the event."
- Event officially cancelled, not rescheduled: full refund of the ticket amount.
- Tickets do not arrive: full refund.
- Wrong or invalid tickets: covered by the guarantee.
- Event postponed: tickets honored for the new date, no refund.
- Change of plans: no cancellation or exchange; consignment resale is available.
Is GoalTickets legit?
Yes. GoalTickets is an independent ticket resale marketplace operating since 2011 from Long Beach, California. It is not an official box office and is not affiliated with any event organizer, team, venue or governing body. The full answer, with company details, delivery by event and how to reach us, is on Is GoalTickets Legit?
Bought from us? Leave a review
Your review helps other fans decide. You can write one on Trustpilot. Had a problem with an order? Email sales@goaltickets.com or call +1 (562) 682-9403 with your order number and we will help.
100% Money-Back Guarantee
Full refund if your tickets don't arrive or your event is cancelled and not rescheduled.
Mobile Delivery
Tickets delivered electronically before your event, through each organizer's official app or transfer system.
Real People, Real Company
US-based since 2011. Call or WhatsApp us during business hours. Talk to an actual person, not a chatbot.
Trusted Since 2011
14+ years in business. Over 1 million tickets sold since 2011 to fans across 6 continents.
How It Works
Getting your tickets is simple, safe, and fast
Browse Events
Find your event and choose the seats that fit your budget and preference.
Secure Checkout
Pay securely with credit card or PayPal. SSL-encrypted and PCI compliant.
Mobile Delivery
Tickets are transferred directly to your phone via the official event app.
Attend Your Event
Walk in with your mobile ticket and enjoy the experience of a lifetime.
GoalTickets vs Vivid Seats vs StubHub vs Viagogo
Not all ticket resellers are created equal — here's how we stack up
| Feature | GoalTickets | Vivid Seats | StubHub | Viagogo |
|---|---|---|---|---|
| 100% money-back guarantee | ✓ | ✓ | ✓ | Limited |
| Talk to a real person on the phone | ✓ | Chat first | Chat first | ✗ |
| US-based company | ✓ Long Beach, CA | ✓ | ✓ | ✗ Switzerland |
| Specializes in premium sports events | ✓ | ✗ General | ✗ General | ✗ General |
| In business since | 2011 | 2001 | 2000 | 2006 |
| Multilingual support (EN/ES/FR) | ✓ | EN only | ✓ | ✓ |
Comparison data based on publicly available information from each platform's website at time of writing. Service fees and policies may change.
Buying French Open / Roland Garros tickets from GoalTickets — what to expect
We've supplied French Open tickets every year since 2011. Here's what that looks like in practice for the 2027 tournament (May 23 – June 6):
Every Roland Garros order is backed by our buyer guarantee, transferred via the official tournament app, and supported by a real human in Long Beach, CA you can call or WhatsApp before, during, or after your trip to Paris.
Browse French Open 2027 ticketsFrequently asked questions
Ready to Book Your Tickets?
Browse our upcoming events and secure your seats today. Every order is backed by our 100% guarantee.