Is GoalTickets Legit?
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Yes. GoalTickets is a legitimate, independent ticket resale marketplace, operating since 2011 from Long Beach, California. We are not an official box office, and we are not affiliated with any event organizer, artist, team, venue or governing body. Every order is covered by our 100% guarantee: tickets are guaranteed authentic and valid for entry, with a full refund if your tickets do not arrive or your event is cancelled and not rescheduled. On Trustpilot, GoalTickets has a TrustScore of 4.5 out of 5 from 66 reviews (checked on 1 October 2026).
GoalTickets at a glance
| What we are | An independent ticket resale (secondary) marketplace. Not the event organizer, not an official box office. |
| In business since | 2011, founded by Vincent Pivard (our story) |
| Company | GOAL TICKETS (trade name), GOAL T INC, as listed in our contact information |
| Address | 5318 E. 2nd Street, Long Beach, CA 90803, USA |
| Phone and WhatsApp | +1 (562) 682-9403 · WhatsApp |
| sales@goaltickets.com | |
| Trustpilot | TrustScore 4.5/5 from 66 reviews, checked 1 October 2026 (see the live profile) |
Who is behind GoalTickets
GoalTickets was founded in 2011 by Vincent Pivard. Before starting the company he worked in ticket brokering in the US from 1999, and he has sold French Open tickets since 2006. The business operates from 5318 E. 2nd Street, Long Beach, California, and you can reach a real person by phone or WhatsApp at +1 (562) 682-9403 during business hours, or by email at sales@goaltickets.com. Read the full story on our About Us page.
How your tickets are delivered
Tickets are delivered electronically before your event, using the system each organizer controls:
- French Open (Roland-Garros): mobile tickets in the official Roland-Garros app, transferred into each attendee's own name. Print-at-home is not available.
- Wimbledon: debenture seats, the only Wimbledon tickets that may legally be resold, delivered digitally before the event.
- Rugby World Cup 2027: electronic delivery before the tournament, following the organizer's official transfer process.
- LA 2028 Summer Games: electronic delivery 3 to 4 weeks before your event.
- Concerts: mobile or electronic transfer linked to your email address, before the event.
Details for each event are on How Are My Tickets Delivered?
What the 100% guarantee covers
From our Refunds, Cancellations and the 100% Guarantee page:
| Situation | What happens |
|---|---|
| Event officially cancelled, not rescheduled | Full refund of the ticket amount |
| Tickets do not arrive | Full refund |
| Wrong or invalid tickets | Covered by the guarantee |
| Event postponed | Tickets honored for the new date, no refund |
| Change of plans, buyer's remorse | No cancellation or exchange, consignment available |
"We guarantee that all tickets sold on our platform are 100% authentic and will grant entry to the event." Shipping and service charges are non-refundable.
An honest note: we are a resale marketplace
GoalTickets is an independent secondary marketplace. We are not the event organizer and not an official box office, and we are not affiliated with, sponsored by or endorsed by any event organizer, artist, team, venue or governing body. Prices are set by supply and demand, so they can be above or below the original face value. What you see is what you pay: the displayed price is final, with no fees added at checkout. Resale rules differ by event and country: read Is Buying Resold Tickets Legal? for the per-event answer, and Why Resale Ticket Prices Change for how pricing works.
Check us yourself
- Trustpilot: our claimed Trustpilot profile lists the same address, phone number and email as this page. Our customer reviews page quotes reviews word for word and shows the rating breakdown.
- LinkedIn: GoalTickets.com company page, Long Beach, California.
- Our terms: the terms of sale, governed by California law, are in our Terms and Conditions.
- Talk to us before you buy: call or WhatsApp +1 (562) 682-9403. Speaking to a person before you pay is the simplest check there is.
Frequently asked questions
Is GoalTickets legit?
Yes. GoalTickets is a legitimate, independent ticket resale marketplace operating since 2011 from Long Beach, California. Every order is covered by a 100% guarantee: tickets are guaranteed authentic and valid for entry, with a full refund if they do not arrive or the event is cancelled and not rescheduled.
Is GoalTickets an official ticket seller?
No. GoalTickets is an independent resale marketplace, not the event organizer or an official box office, and it is not affiliated with any event organizer, team, venue or governing body. Prices can be above or below face value.
Who is behind GoalTickets and where is it based?
GoalTickets was founded in 2011 by Vincent Pivard. The company, GOAL T INC (trade name GOAL TICKETS), is based at 5318 E. 2nd Street, Long Beach, CA 90803, USA.
What is GoalTickets’ rating on Trustpilot?
A TrustScore of 4.5 out of 5 from 66 reviews, checked on 1 October 2026. The live score is on Trustpilot.
What does the GoalTickets guarantee cover?
All tickets are guaranteed 100% authentic and valid for entry. You get a full refund of the ticket amount if your event is officially cancelled and not rescheduled, or if your tickets do not arrive. Wrong or invalid tickets are covered by the guarantee. Postponed events are not refunded: your tickets are honored for the new date.
How are GoalTickets tickets delivered?
Electronically, before the event, through each organizer’s system: French Open tickets arrive in the official Roland-Garros app, Wimbledon debentures are delivered digitally, LA 2028 tickets arrive 3 to 4 weeks before your event, and Rugby World Cup 2027 tickets follow the organizer’s official transfer process.
How can I contact GoalTickets?
Call or WhatsApp +1 (562) 682-9403 during business hours, email sales@goaltickets.com, or write to 5318 E. 2nd Street, Long Beach, CA 90803, USA. Support is available in English, French and Spanish.
Still have a question?
Our team answers within about an hour, Monday to Friday 8am to 6pm PST.